Now, the process of applying for a Smart ID card in South Africa is made easy via digital services from the Department of Home Affairs (DHA). Most of the applications can be done online, and you only need to go to a specific Home Affairs office or a partner bank branch to collect biometric data and complete the process. This post will explain How Home Affairs ID application online for appointment works.
Smart ID Online Application
Be ready to meet the following requirements to apply for a Smart ID using the online application platform:
- A South African citizen (who was born in South Africa)
- If you wish to pay using internet banking, you must be registered for Internet banking.
- A valid South African ID (Mandatory for those applying for a reissue or replacement).
Step-by-Step Process
- Register and Apply on the DHA Website
Begin the process by visiting the Department of Home Affairs official website:
https://ehome.dha.gov.za
You also have other available options:
Create an account or log in. Complete the Smart ID Card application form. Review your information to eliminate any operational blunders.
Online Application Fee Payment
If you’re a Standard Bank client:
Log in to your Standard Bank Internet Banking profile. Go to the ‘Pay and Transfer’ tab. Select ‘Pay MyBills’ → ‘Billing beneficiaries’ → “Dept. of Home Affairs”.
Apply Now! Application Submission Reference Number
After making the payment, you will be allowed to schedule your appointment.
Schedule an Appointment
After the payment confirmation:
Office of your choice: Home Affairs and selected Standard Bank branches for biometric collection.
Select a free date and time.
Booking confirmation letter should be printed together with a reference number.
Go to Selected Branch
Bring green barcoded ID, if available, together with booking confirmation on the day of the appointment.
Branch will take fingerprints and photographs.
DHA systems will capture the biometric data.
Notify me then I Pick Up my Smart ID
Department of Home Affairs Smart ID Card will notify the user via SMS once it is ready for collection.
- Same branch as appointment.
- Collection of ID or relevant documents needs to provided.
Standard Bank Branches For ID Services
The list of branches that assist with Smart Id and passport services on behalf of the Department of Home Affairs includes:
- Killarney Branch, Killarney Mall, Johannesburg
- 5 Simmonds Street, Johannesburg
- Centurion Lifestyle Branch, City of Tshwane
- Canal Walk Branch, Century City, Capetown
- Jubilee Mall, City of Tshwane
- 1 Kingsmead Way, Durban
- 1 Pickering Street, Newton Park, Gqeberha
Important Notes:
- The service provided above is a service partnership with Standard Bank and the Department of Home Affairs.
- Standard Bank only provides physical points for biometric collection and are not responsible for controlling the availability of appointments, processing times or collection of documents.
For any of these queries regarding appointment times and delays, contact the super Department of Home Affairs directly.
Legal Disclaimer
In as much as Standard Bank will facilitate the Department of Home Affairs biometrics at selected branches, they do not take any responsibility for any delays, cancels, or system hitches. All other processes rest solely under the Department of Home Affairs.
In South Africa, applying for your Smart ID card using the Department of Home Affairs ID application online is fast and easy. You can complete the application online, book an apointment at a nearby partner branch and skip the long queues to obtain your ID card.