How To Upload Documents At UNISA?

Whether you’re applying to study at the University of South Africa (UNISA) for the first time, registering for a new qualification, or submitting supporting documents for financial aid or academic assessments, knowing how to upload your documents correctly is essential. Getting it right the first time helps avoid delays, rejections, or unnecessary stress.

In this guide, you’ll learn everything you need to know about uploading documents at UNISA, including what documents are required, how to prepare them, and how to submit them step by step.

Reasons to Upload Documents at UNISA

UNISA requires supporting documents for several key processes, such as:

  • Applying for admission (both undergraduate and postgraduate)

  • Registering for qualifications

  • Submitting assignments

  • Applying for financial aid like NSFAS

  • Updating personal or academic details

These documents help the university verify your identity, academic background, and eligibility for certain programmes or services.

How To Upload Documents At UNISA

What Documents Do You Need to Upload?

The exact documents you’ll need vary depending on your situation. However, the following are commonly required:

For New Applications:

  • A certified copy of your ID document (or passport for international students)

  • Academic transcripts (e.g., National Senior Certificate, matric certificate, or previous tertiary qualifications)

  • Proof of payment of the application fee (R135 for most applications)

  • Marriage certificate or divorce decree, if applicable

For NSFAS or Other Financial Aid:

  • Certified copies of ID documents for yourself and household members

  • Proof of income (or affidavit if unemployed)

  • Bank statements

  • Parent/guardian ID documents

For Assignment or Portfolio Submissions:

  • PDFs or Word documents of your academic work

  • Any additional evidence required by the module (e.g., artwork, photos, references)

Make sure that all documents are clearly scanned, certified within the last 3 months, and saved in one of the accepted file formats: PDF, DOC, DOCX, JPEG, or PNG. Before proceeding with your application, it’s important to complete your UNISA Status check to confirm when you’re eligible to upload your documents.

How to Upload Documents at UNISA Step by Step

UNISA offers a streamlined online system for document uploads. Follow the steps below to ensure your documents are correctly submitted.

Step 1: Visit the UNISA Website

Go to www.unisa.ac.za. This is the university’s official website.

Step 2: Navigate to the Relevant Portal

Depending on your situation, use the correct portal:

  • For applications: click on “Apply for admission” > “Upload supporting documents”

  • For registration: click on “Register” > “Upload documents”

  • For assignments: go to myUnisa > “Modules” > Select your module > “Assignments”

Step 3: Log In

Use your student number or login credentials to sign in. If you’re a new applicant, you’ll receive a temporary student number once you begin the application process.

Step 4: Upload Your Files

You’ll be prompted to upload specific documents under clearly labeled fields. Click “Browse” or “Choose File,” select the document from your device, and then click “Upload.”

Each document must:

  • Be under 2 MB in size

  • Be clearly legible

  • Be correctly labeled (e.g., “ID Document,” “Matric Certificate”)

Step 5: Confirm Submission

Once all documents are uploaded, click “Submit” or “Finish.” You should receive a confirmation message or email acknowledging receipt.

Common Mistakes to Avoid

Uploading documents might seem simple, but small errors can result in delays. Avoid these common mistakes:

  • Uploading uncertified or expired documents

  • Submitting blurry or incomplete scans

  • Using the wrong file format (e.g., trying to upload .HEIC from an iPhone)

  • Not labeling the files clearly

  • Exceeding the maximum file size (2 MB per document)

Frequently Asked Questions

What is the deadline for uploading documents at UNISA?

Deadlines vary depending on the application cycle. For 2025, undergraduate applications close on 30 September 2025, while most postgraduate applications close on 15 October 2025. Always upload your documents before the deadline to ensure your application is processed.

Can I email my documents to UNISA?

No, UNISA does not accept emailed documents for applications or registration. All documents must be uploaded via the online portal.

How do I know if UNISA received my documents?

After uploading, you’ll receive a confirmation on-screen or by email. You can also log in to the application portal to check the status of your documents.

What happens if I forget to upload a required document?

Your application or registration will be marked as incomplete and will not be processed. Always double-check the checklist before submitting.

Can I upload documents using my phone?

Yes, you can use your smartphone to access the UNISA site and upload documents, as long as they are properly scanned or photographed and meet the quality requirements.

Uploading your documents at UNISA is a critical part of your academic journey. When done correctly, it ensures that your application or registration is processed smoothly, helping you avoid delays or rejections.

Take the time to double-check each document, certify it properly, and ensure it’s clear and legible. UNISA’s systems are user-friendly, but your attention to detail makes all the difference.

If you get stuck, don’t hesitate to contact the UNISA Student Help Desk at 0800 00 1870 or visit a regional office for in-person assistance.

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